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Copilot in Dynamics 365 Customer Insight journeys

In this blog, we will see what is Copilot and how it uses in Dynamics 365 customer insight journeys(Marketing).In Dynamics 365 Customer Insights journeys, the concept of a “co-pilot” is generally refers to the AI-driven features and capabilities that assist marketers in creatin...

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How to create Functional Modules of Dynamic 365 CRM

Functional Modules Of Dynamic 365 CRM we will discuss the functional modules of Dynamic 365 CRM and get along with minute details about the features that are available within these modules. The entire Microsoft Dynamics CRM is laid out by the following functional modules: 1.Sales2.Marketin...

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How to send Emails in Customer Insight Journeys

Customer Insight Journeys Introduction : There are multiple steps involved in creating email templates in Dynamics 365 Marketing. An overview of how to make email templates in Dynamics 365 Marketing can be found here: Step-1:Sign into Dynamics 365 marketing: Navigate to the Dynamics 365 Ma...