Having everyone and everything connected nowadays.
Boost Service effectiveness and customer satisfaction with dynamics 365
Make customer service better
Empower service management and customer satisfaction with Dynamics 365 successful CRM business solutions improve sales and productivity.
Self Service
Field Service
Service Intelligence
Knowledge Management
Boost service effectiveness and customer satisfaction with dynamics 365
Successful CRM business solution boosts sales productivity with:
Insight to Customer understanding
Improved sales
Increased sales success
Shortened sales cycle
Improve win rates
More informed customers
Case Management
When comes to case management there is a lot of automation behind the scenes in order to make creation and management of cases seamless.
1. Automatic Case Creation
2. Case routing
3. Knowledge Management
Earn loyalty, empower agents, stay agile
Delivering exceptional customer experiences means that every interaction matters. Service by Microsoft Dynamics 365 empowers agents with everything they need to deliver superior service – from one consolidated view – giving agents the opportunity to focus on their customers rather than on navigating multiple screens and systems.