Change the Chatbot display name in D365
Steps to change display name
Step:1
Select the Environment which environment you want to change chatbot display name
Step : 2
move to advancedsettings and select apps under applications
Step :3
Select the app where the Bot will be avalible on the Dynamics365
Step :4
select bot entity and select which bot you want to edit then select it and select the chat workstreams
Step :5
Select the edit button on top right corner it will enable the chat channel settings
Step 6:
Here you can change the agent display name field into accepted option under chat widget then select save and close button once the changes has been changed
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